[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” admin_label=”FAQ” _builder_version=”3.22″ background_color=”#f4f6f7″ custom_padding=”120px|||” custom_padding_tablet=”120px|||” custom_padding_phone=”120px|||” top_divider_style=”slant2″ top_divider_color=”#e8e8e8″ top_divider_height=”120px” top_divider_height_tablet=”” top_divider_height_phone=”90px” top_divider_height_last_edited=”on|desktop” bottom_divider_color=”#faa152″ bottom_divider_height=”120px” bottom_divider_flip=”horizontal” bottom_divider_height_tablet=”” bottom_divider_height_phone=”” bottom_divider_height_last_edited=”on|phone” collapsed=”on”][et_pb_row _builder_version=”4.9.4″ custom_padding=”27px|0px|0|0px|false|false”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.9.4″ text_font=”Josefin Sans||||||||” text_font_size=”20px” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”Josefin Sans|700|||||||” header_2_font_size=”50px” header_2_line_height=”1.4em” max_width=”800px” module_alignment=”left” header_2_font_size_tablet=”50px” header_2_font_size_phone=”34px” header_2_font_size_last_edited=”on|desktop” locked=”off” inline_fonts=”Montserrat”]

FREQUENTLY ASKED QUESTIONS

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.9.4″ custom_padding=”30px|0px|30px|0px|false|false” locked=”off”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_blurb title=”WHAT ARE THE REQUIREMENTS TO RENT A CAR?” use_icon=”on” font_icon=”%%61%%” icon_color=”#F61036″ icon_placement=”left” content_max_width=”1100px” use_icon_font_size=”on” icon_font_size=”32px” _builder_version=”4.9.4″ header_font=”|700|||||||” header_text_align=”left” header_font_size=”18px” header_line_height=”1.8em” body_font=”Montserrat||||||||” body_text_align=”left” body_font_size=”15px” body_line_height=”1.8em” background_color=”#ffffff” text_orientation=”center” width=”100%” custom_margin=”|||” custom_margin_tablet=”||20px|” custom_margin_phone=”” custom_margin_last_edited=”on|phone” custom_padding=”20px|20px|20px|20px|true|true” animation_style=”zoom” animation_intensity_zoom=”10%” header_font_size_last_edited=”off|desktop”]

Minimum age of the driver of 21 years and 2 years of license.

Minimum age of the driver of 25 years with 5 years of license for off-road and luxury vehicles.

[/et_pb_blurb][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.9.4″ custom_padding=”30px|0px|30px|0px|false|false” locked=”off”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_blurb title=”CAN I RENT A CAR IF I AM UNDER 25?” use_icon=”on” font_icon=”%%61%%” icon_color=”#F61036″ icon_placement=”left” content_max_width=”1100px” use_icon_font_size=”on” icon_font_size=”32px” _builder_version=”4.9.4″ header_font=”|700|||||||” header_text_align=”left” header_font_size=”18px” header_line_height=”1.8em” body_font=”Montserrat||||||||” body_text_align=”left” body_font_size=”15px” body_line_height=”1.8em” background_color=”#ffffff” text_orientation=”center” width=”100%” custom_margin=”|||” custom_margin_tablet=”||20px|” custom_margin_phone=”” custom_margin_last_edited=”on|phone” custom_padding=”20px|20px|20px|20px|true|true” animation_style=”zoom” animation_intensity_zoom=”10%” header_font_size_last_edited=”off|desktop”]

Yes you can, but you will have to pay a young driver supplement. You can check the price of the same before making the payment of your reservation.

[/et_pb_blurb][et_pb_blurb title=”IS A CREDIT CARD NECESSARY?” use_icon=”on” font_icon=”%%61%%” icon_color=”#F61036″ icon_placement=”left” content_max_width=”1100px” use_icon_font_size=”on” icon_font_size=”32px” _builder_version=”4.9.4″ header_font=”|700|||||||” header_text_align=”left” header_font_size=”18px” header_line_height=”1.8em” body_font=”Montserrat||||||||” body_text_align=”left” body_font_size=”15px” body_line_height=”1.8em” background_color=”#ffffff” text_orientation=”center” width=”100%” custom_margin=”|||” custom_margin_tablet=”||20px|” custom_margin_phone=”” custom_margin_last_edited=”on|phone” custom_padding=”20px|20px|20px|20px|true|true” animation_style=”zoom” animation_intensity_zoom=”10%” header_font_size_last_edited=”off|desktop”]

[/et_pb_blurb][et_pb_blurb title=”WHAT IS THE FUEL POLICY?” use_icon=”on” font_icon=”%%61%%” icon_color=”#F61036″ icon_placement=”left” content_max_width=”1100px” use_icon_font_size=”on” icon_font_size=”32px” _builder_version=”4.9.4″ header_font=”|700|||||||” header_text_align=”left” header_font_size=”18px” header_line_height=”1.8em” body_font=”Montserrat||||||||” body_text_align=”left” body_font_size=”15px” body_line_height=”1.8em” background_color=”#ffffff” text_orientation=”center” width=”100%” custom_margin=”|||” custom_margin_tablet=”||20px|” custom_margin_phone=”” custom_margin_last_edited=”on|phone” custom_padding=”20px|20px|20px|20px|true|true” animation_style=”zoom” animation_intensity_zoom=”10%” header_font_size_last_edited=”off|desktop”]

The vehicle is returned with the same gasoline that you collected it, so you only pay for the gasoline that you actually use.

[/et_pb_blurb][et_pb_blurb title=”DO I HAVE TO LEAVE ANY DEPOSIT? HOW MUCH?” use_icon=”on” font_icon=”%%61%%” icon_color=”#F61036″ icon_placement=”left” content_max_width=”1100px” use_icon_font_size=”on” icon_font_size=”32px” _builder_version=”4.9.4″ header_font=”|700|||||||” header_text_align=”left” header_font_size=”18px” header_line_height=”1.8em” body_font=”Montserrat||||||||” body_text_align=”left” body_font_size=”15px” body_line_height=”1.8em” background_color=”#ffffff” text_orientation=”center” width=”100%” custom_margin=”|||” custom_margin_tablet=”||20px|” custom_margin_phone=”” custom_margin_last_edited=”on|phone” custom_padding=”20px|20px|20px|20px|true|true” animation_style=”zoom” animation_intensity_zoom=”10%” header_font_size_last_edited=”off|desktop”]

A deposit is always requested for all vehicles. The amount of it depends on many factors such as: The vehicle model, rental days, age of the driver, etc. Below you will find a table of the approximate deposit per vehicle. You can always reduce this deposit by hiring additional insurance, just as it will be higher if you do not have a credit card.

– Fiat New Panda: € 450

– Fiat 500 Lounge: € 500

– Smart for 2: € 900

– Fiat 5 Cabrio: € 900

– Jeep Renegade: € 1,500

– Jeep Cherokee: € 1,800

– Jaguar E – Pace: € 1,800

[/et_pb_blurb][et_pb_blurb title=”What are the pick-up and drop-off times?” use_icon=”on” font_icon=”%%61%%” icon_color=”#F61036″ icon_placement=”left” content_max_width=”1100px” use_icon_font_size=”on” icon_font_size=”32px” _builder_version=”4.9.4″ header_font=”|700|||||||” header_text_align=”left” header_font_size=”18px” header_line_height=”1.8em” body_font=”Montserrat||||||||” body_text_align=”left” body_font_size=”15px” body_line_height=”1.8em” background_color=”#ffffff” text_orientation=”center” width=”100%” custom_margin=”|||” custom_margin_tablet=”||20px|” custom_margin_phone=”” custom_margin_last_edited=”on|phone” custom_padding=”20px|20px|20px|20px|true|true” animation_style=”zoom” animation_intensity_zoom=”10%” header_font_size_last_edited=”off|desktop”]

Our business hours are 09:00 – 21:00 from May to October. In winter, our hours are from 09:00 – 19:00. You can always pick up or return the vehicle outside these hours for a supplement of € 30.00.

[/et_pb_blurb][et_pb_blurb title=”Can you deliver the vehicle to my hotel / boat?” use_icon=”on” font_icon=”%%61%%” icon_color=”#F61036″ icon_placement=”left” content_max_width=”1100px” use_icon_font_size=”on” icon_font_size=”32px” _builder_version=”4.9.4″ header_font=”|700|||||||” header_text_align=”left” header_font_size=”18px” header_line_height=”1.8em” body_font=”Montserrat||||||||” body_text_align=”left” body_font_size=”15px” body_line_height=”1.8em” background_color=”#ffffff” text_orientation=”center” width=”100%” custom_margin=”|||” custom_margin_tablet=”||20px|” custom_margin_phone=”” custom_margin_last_edited=”on|phone” custom_padding=”20px|20px|20px|20px|true|true” animation_style=”zoom” animation_intensity_zoom=”10%” header_font_size_last_edited=”off|desktop”]

If possible. Please check rates with our chat agent or by calling the customer service phone: 650584457

[/et_pb_blurb][et_pb_blurb title=”Can I take the car to the peninsula / other islands?” use_icon=”on” font_icon=”%%61%%” icon_color=”#F61036″ icon_placement=”left” content_max_width=”1100px” use_icon_font_size=”on” icon_font_size=”32px” _builder_version=”4.9.4″ header_font=”|700|||||||” header_text_align=”left” header_font_size=”18px” header_line_height=”1.8em” body_font=”Montserrat||||||||” body_text_align=”left” body_font_size=”15px” body_line_height=”1.8em” background_color=”#ffffff” text_orientation=”center” width=”100%” custom_margin=”|||” custom_margin_tablet=”||20px|” custom_margin_phone=”” custom_margin_last_edited=”on|phone” custom_padding=”20px|20px|20px|20px|true|true” animation_style=”zoom” animation_intensity_zoom=”10%” header_font_size_last_edited=”off|desktop”]

No. The vehicle cannot be removed from the island of Ibiza.

[/et_pb_blurb][et_pb_blurb title=”Is there a mileage limit?” use_icon=”on” font_icon=”%%61%%” icon_color=”#F61036″ icon_placement=”left” content_max_width=”1100px” use_icon_font_size=”on” icon_font_size=”32px” _builder_version=”4.9.4″ header_font=”|700|||||||” header_text_align=”left” header_font_size=”18px” header_line_height=”1.8em” body_font=”Montserrat||||||||” body_text_align=”left” body_font_size=”15px” body_line_height=”1.8em” background_color=”#ffffff” text_orientation=”center” width=”100%” custom_margin=”|||” custom_margin_tablet=”||20px|” custom_margin_phone=”” custom_margin_last_edited=”on|phone” custom_padding=”20px|20px|20px|20px|true|true” animation_style=”zoom” animation_intensity_zoom=”10%” header_font_size_last_edited=”off|desktop”]

Our prices already include unlimited mileage.

[/et_pb_blurb][et_pb_blurb title=”How can I reserve the vehicle on-line?” use_icon=”on” font_icon=”%%61%%” icon_color=”#F61036″ icon_placement=”left” content_max_width=”1100px” use_icon_font_size=”on” icon_font_size=”32px” _builder_version=”4.9.4″ header_font=”|700|||||||” header_text_align=”left” header_font_size=”18px” header_line_height=”1.8em” body_font=”Montserrat||||||||” body_text_align=”left” body_font_size=”15px” body_line_height=”1.8em” background_color=”#ffffff” text_orientation=”center” width=”100%” custom_margin=”|||” custom_margin_tablet=”||20px|” custom_margin_phone=”” custom_margin_last_edited=”on|phone” custom_padding=”20px|20px|20px|20px|true|true” animation_style=”zoom” animation_intensity_zoom=”10%” header_font_size_last_edited=”off|desktop”]

Simply indicate your pick-up and return date and office and you can check our models and prices. If you need help making the reservation, you can contact our live chat agent or call customer service: 650584457

[/et_pb_blurb][et_pb_blurb title=”CANCELLATION POLICY” use_icon=”on” font_icon=”%%61%%” icon_color=”#F61036″ icon_placement=”left” content_max_width=”1100px” use_icon_font_size=”on” icon_font_size=”32px” _builder_version=”4.9.4″ header_font=”|700|||||||” header_text_align=”left” header_font_size=”18px” header_line_height=”1.8em” body_font=”Montserrat||||||||” body_text_align=”left” body_font_size=”15px” body_line_height=”1.8em” background_color=”#ffffff” text_orientation=”center” width=”100%” custom_margin=”|||” custom_margin_tablet=”||20px|” custom_margin_phone=”” custom_margin_last_edited=”on|phone” custom_padding=”20px|20px|20px|20px|true|true” animation_style=”zoom” animation_intensity_zoom=”10%” header_font_size_last_edited=”off|desktop”]

As a general rule, G21 Rentacar is charged only on the first day of the total reservation. This Amount is not refundable in case of cancellation / cancellation by the client.

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